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FEATURED

Advisor Level  (Open For All)

Hinduja BPO

Jobs For Freshers

20000 Rs Monthly

Bengaluru

Operations - Others

Posted On Apply By
22/03/2018 31/12/2018
Position Starts Duration
Flexible NA
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Organisation Profile

Organisation Size

Large Corporate

HQ Location

Noida, India

  • Organisation Profile

    The Hinduja Group is a global conglomerate company headquartered in London, United Kingdom with a $ 25 Billion Turnover. With operations across 37 countries with 70,000 employees worldwide Hinduja Global Solutions part of Hinduja Group with an annual turnover of $450m conglomerate has 28 offices in India with employee strength of 30000 in INDIA. Delivery presence in USA, Canada, UK, Colombia, Jamaica, France, Germany, Netherlands, Italy, India and Philippines.

Position Profile

Position Type

Jobs For Freshers

Functional Area

Operations

Position Duration

NA

Workplace Type

Work from Office

Time Commitment

Full Time

Work Hours

9 Hours per Day

Location of Work

Bengaluru

  • Position Summary

    PRINCIPAL ACCOUNTABILITIES (Key Result Areas) * Handling incoming Calls * Providing resolution to Customers on Technical queries. * Ensure that the required Service Level Agreements (SLA's) are met. * Participate in coaching's, reviews and training assessments & personnel in conjunction with department managers. STANDARDS FOR MEASURING SUCCESS * Customer Satisfaction * Meeting required average handle time * Quality scores.

Position Rewards

  • Position Financial Rewards

    Paid- Fixed

    20000 Monthly

    Between INR 2.28LPA to INR 2.51 LPA

  • Additional Benefits

    One way transport between 10 pm to 7 am

Required Candidate Profile

  • Education Level

    Post Graduate Level, Under Graduate/Post School

  • Preferred Courses

    B.B.A/ B.M.S, B.Com, MBA/PGDM

  • Other Academic Criteria

    * Graduate / Post Graduate * Fresher & 50% > 6 months of experience in call centre [immediate Joining Preferred]

  • Skill Requirement

    Communication

    Excellent Communication skills * Language 1 - English Proficiency Level- Excellent * Has fully operational command of the language with only occasional unsystematic inaccuracies and inappropriacies. Handles complex detailed argumentation well. * Language 2 - Hindi * Has fully operational command of the language with only occasionalmunsystematic inaccuracies and inappropriacies. Handles complex detailed argumentation well. * Ability to work under extreme pressure * Use of call center terms and vocabulary.
  • Gender

    Any

  • Candidate Current Location

    Any

Important Information

Position Start Date

Flexible

Application Deadline

31/12/2018

  • Number of Positions

    Bengaluru : 1

  • Selection Process

    Resume screening followed by telephonic interview and Face-to-Face