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Job Description

Customer Care Executive  

FedEx Express

Jobs For Freshers

Paid-Fixed-Range- 16000 - 21000 Monthly

Delhi

Marketing - Tele-Calling Sales & Operations

Listed On Apply By
- 31/12/2018
Work Start Duration
Immediate NA

Organisation Profile

Organisation Size

Large Corporate

HQ Location

Delhi, India

  • Organisation Profile

    FedEx Express

    FedEx Corporation is an American multinational courier delivery services company headquartered in Memphis, Tennessee.[2] The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location (to help in finding lost packages), a feature that has now been implemented by most other carrier services

Position Profile

Position Type

Jobs For Freshers

Functional Area

Marketing

Position Duration

NA

Workplace Type

Work from Office

Time Commitment

Full Time

Work Hours

8 Hours per Day(s)

Location of Work

Delhi (1)

  • Position Summary

    Contributes to assigned learning events, and uses prescribed methods to acquire an understanding of the FedEx business (services, roles and responsibilities of other functions, systems, processes, products etc), Customer Experience strategy, together with the Customers’ business requirements

  • Job Role

    Maintains required progress to consistently meet Customer expectations/FedEx standards. 

    Performs realistic assessments of progress and escalates potential issues

    Organises assigned types of transactions/new work requests, received via agreed channels. 

Position Rewards

  • Position Financial Rewards

    Paid-Fixed-Range 16000 - 21000 Monthly

  • Candidate will be entitled to

    5 days Work Week

Required Candidate Profile

  • Skill Requirement
  • Gender

    Any

Important Information

Work Start Date

Immediate

Apply By

31/12/2018

  • Number of Positions

    Delhi : 1

  • Selection Process

    Telephonic Interview Face to Face interview

Assessment Questions

  • Subjective Questions

    Q 1 Are you available to join the Jobs For Freshers Position on the specified date. If not please advise your availability ?

    Q 2 Why do you want to apply for this Position?