Job Descriptions

• Sales Target Achievement

• Work closely with the store team to achieve category & store Targets

• To cross sell and upsell within the category and across influence sale by proactive interaction with customers.

• To emphasis on add on sales & increase in average bill value Customer Service

• To handle customer queries related to product, product availability, pricing information, sizing, material etc.

• To proactively assist the customer in mixing and matching.

• To escalate any major customer issues/ feedback to the Store Manager/section Incharge as and when required

• To follow up for the customer orders & accordingly coordinate till the merchandise is delivered to the customer.