Job Description - Associate Technical Support

 NETGEAR is a global networking company that delivers innovative products to consumers, businesses and service providers. The Company's products are built on a variety of proven technologies such as wireless (WiFi and LTE), Ethernet and power line, with a focus on reliability and ease-of-use. Candidates hired would be involved in troubleshooting & handling customer queries related to network devices.

Essential Skills / Competencies:

• Willing to work in night shifts
• Excellent verbal communication skills
• Excellent logical reasoning
• Handling Internet Troubleshooting Issues
• Basic Networking, LAN, WAN, Corporate enterprise domain infrastructure environment.

Target Batch – 2019 & 2020( Folks will be on contract until they are done with their exam)

Degree and Streams: BE/B.Tech (All Disciplines), MCA, GNNIT’s are Preferred. 3 Years Diploma holder in Hardware & Networking can also apply

Desired Experience:

• 6 Months & above Experience in any Voice helpdesk Process would be an added advantage
• Fresher may also apply.

Reach-out Process: All the shortlisted candidates are reached out through Mails and SMS.

Annual Compensation: INR 2.34 LPA – INR 2.73 LPA, plus Loyalty Bonus of INR 10 K – 25 K at every 6 months (twice a year) during first year of employment.

Perks: Pick and Drop facility

Job/Interview Location: A-6, Noida 64, Tech Mahindra

Selection Process:

• HR Round
• VNA (Voice and Accent)
• Operational Round