Job Title: Customer Service Representative

6 days working, WFO

Rotational week off

Location: Azad Nagar, Andheri West
Timing: 10am-6pm / 1pm - 9pm (2nd half WFH) - Female

Fresher with good comm skills can apply.

Job Description:

As the Customer Service Executive, you will be responsible for making calls to potential clients/ Enquiries.

Key responsibilities include:

? Make calls to potential clients to the inquiries sent by the clients on our app/website.

? Verify the client's requirements as per the form they have filled and provide information about further assistance.

? Maintain accurate records. Attend live calls

? Make a group of each genuine enquiry, assign it to Sales person and other persons as per the process

? No pressure/No targets based

Qualifications:

? Bachelor's degree in Business Administration, Marketing, Events or a related field.

? Proven experience in client servicing or customer service/ RSVP is preferred.

? Excellent communication and interpersonal skills.

? Strong problem-solving skills.

? Ability to manage multiple tasks and priorities in a fast-paced environment.

Location criteria: Western line only
Notice period: Immediate joiner required 
Skills: Good communications is a must in English
Background: Any experience would be plus, candidate must be comfortable being on live calls and voice process. 
Shift timings: 9am to 5pm, 11am to 7pm, 1pm to 9pm/ Candidate must be comfortable with any shift timing 9am to 9pm.
- Rotational week off and shift timings - Sunday's and Public holidays will be Work from Home post training

Qualification: Graduate (complete) is must