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Job Description

FEATURED
Company Website

Information Retrieval Officer - Voice Operations  

Justdial

Jobs For Freshers

Paid-Fixed-Range- 9000 - 15000 Monthly

Hyderabad

Sales - Customer Service & Operations

Listed On Apply By
- 31/07/2019
Work Start Duration
Immediate NA

Organisation Profile

HQ Location

Mumbai, India

  • Organisation Profile

    Justdial

    We take pride in our iconic customer support number, 8888888888 and the fact that we own a strong hold on local business information pan India. Our service extends from providing address and contact details of business establishments around the country, to making orders and reservations for leisure, medical, financial, travel and domestic purposes. We enlist business information across varied sectors like Hotels, Restaurants, Auto Care, Home Decor, Personal and Pet Care, Fitness, Insurance, Real Estate, Sports, Schools, etc. from all over the country. Holding information right from major cities like Mumbai, Delhi, Bangalore, Hyderabad, Chennai, Ahmedabad and Pune our reach stretches out to other smaller cities across the country too. Our 'Free Listing' feature gives a platform to showcase varied specialities. We then furnish you with the information via phone, SMS, web, App and WAP as well as, create a space for you to share your experiences through our 'Rate & Review' feature. Through the 'Best Deals', 'Last Minute Deals' and 'Live Quotes', we make sure that you are offered the best bargains in the market.

Position Profile

Position Type

Jobs For Freshers

Functional Area

Sales

Position Duration

NA

Workplace Type

Work from Office

Time Commitment

Full Time

Work Hours

9 Hours per Day(s)

Location of Work

Hyderabad (50)

  • Position Summary

    This job would provide you an opportunity to Study and earn at the same time. You will be working with a young and a dynamic team where you can get an opportunity to upskill yourself & get corporate ready. Candidate will be required to work for only 5 hrs if he/she joins for part-time role and in

  • Job Role

    Skills & Desired competencies:
    ·Excellent communications skills (Written and verbal) ,ability to communicate correctly and clearly with all customers.

    ·Fluency in English, Telugu and Hindi.

    ·Responsible for attending calls and providing information as requested by the caller,using a very user friendly software.

    ·Ensure that appropriate information is provided while taking a call.

    ·Ensure that the duration of the call is within the standardized Average Time Taken (ATT).

    ·Adhering to the quality norms

    ·Work successfully in a team environment as well as independently, ability to successfully adapt to changes in their environment

    ·Computer knowledge/ Skills,Ability to use a desktop computer system.

    ·Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.

Position Rewards

  • Position Financial Rewards

    Paid-Fixed-Range 9000 - 15000 Monthly

    9,000 per Month for Part time employees and 15,000 per Month for Full time candidates + Insurance Coverage(Personal accidental insurance + Medical Insurance) and other benefits.

  • Candidate will be entitled to

    Performance Awards

Required Candidate Profile

  • Skill Requirement
  • Gender

    Any

Important Information

Work Start Date

Immediate

Apply By

31/07/2019

  • Number of Positions

    Hyderabad : 50

  • Selection Process

    Online Test 20 min -> GD -> HR interview Round -> Business Round

Assessment Questions

  • Subjective Questions

    Q 1 Are you available to join the Jobs For Freshers Position on the specified date. If not please advise your availability ?

    Q 2 Why do you want to apply for this Position?

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