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Job Description


Phone Banking Officer  

Hinduja BPO

Jobs For Freshers

13000 Monthly


Marketing - Customer Service & Operations + 1

Listed On Apply By
- 30/06/2019
Work Start Duration
Immediate NA

Organisation Profile

Organisation Size

Large Corporate

HQ Location

Noida, India

  • Organisation Profile

    Hinduja BPO

    The Hinduja Group is a global conglomerate company headquartered in London, United Kingdom with a $ 25 Billion Turnover. With operations across 37 countries with 70,000 employees worldwide Hinduja Global Solutions part of Hinduja Group with an annual turnover of $450m conglomerate has 28 offices in India with employee strength of 30000 in INDIA. Delivery presence in USA, Canada, UK, Colombia, Jamaica, France, Germany, Netherlands, Italy, India and Philippines.

Position Profile

Position Type

Jobs For Freshers

Functional Area


Position Duration


Workplace Type

Work from Office

Time Commitment

Full Time

Work Hours

9 Hours per Day(s)

Location of Work

Noida (400)

  • Work Type

    Customer Service & Operations, Others

  • Position Summary

    Customer care specialists are responsible for handling calls from new and existing bank customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues

  • Job Role

    ???Duties and Responsibilities :

    • Answers inquiries by clarifying desired information; researching, locating, and providing information

    • Determines requirements by working with customers

    • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

    • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

    • Cross sell

Position Rewards

  • Position Financial Rewards

    Paid- Fixed 13000 Monthly

    Incentives & Perks – 8K Per Month

  • Additional Benefits

    Transport facility available for Odd hours (between 8 PM till 6 AM), for day time shuttle facility (Pick and drop) for nearest metro station as Noida city center and Vaishali.

Required Candidate Profile

  • Skill Requirement


  • Gender


  • Candidate Current Location

    Location & Neighbouring States

Important Information

Work Start Date


Apply By


  • Number of Positions

    Noida : 400

  • Selection Process

    Resume screening followed by telephonic interview and Face-to-Face

  • Attachments

    Job Description Click to View

Assessment Questions

  • Subjective Questions

    Q 1 Are you available to join the Jobs For Freshers Position on the specified date. If not please advise your availability ?

    Q 2 Why do you want to apply for this Position?