Customer Relationship Officer

Hinduja BPO

Jobs For Freshers

Financial Rewards Paid-Fixed-Range- 16000 - 17000 Monthly

Noida

Functional Area - Work Type Marketing - Customer Service & Operations + 1

Organisation Profile

Organisation Size

Large Corporate

HQ Location

Noida, India

Organisation Profile

Hinduja BPO

The Hinduja Group is a global conglomerate company headquartered in London, United Kingdom with a $ 25 Billion Turnover. With operations across 37 countries with 70,000 employees worldwide Hinduja Global Solutions part of Hinduja Group with an annual turnover of $450m conglomerate has 28 offices in India with employee strength of 30000 in INDIA. Delivery presence in USA, Canada, UK, Colombia, Jamaica, France, Germany, Netherlands, Italy, India and Philippines.

Position Type

Jobs For Freshers

Functional Area

Marketing

Position Duration

Workplace Type

Work from Office

Time Commitment

Full Time

Work Hours

9 Hours per Day(s)

Location of Work

Noida (50)

Work Type

Customer Service & Operations, Others
Position Summary

Customer Service Executive plays a critical role in providing an interface between customers and the client/company. We are looking for candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability
Job Role

PRINCIPAL ACCOUNTABILITIES :

- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.

Position Financial Rewards

Paid-Fixed-Range 16000 - 17000 Monthly

16k in hand to 17.5K in hand + Incentives (0-3000) + PF + Medical benefits
Additional Benefits

Transport facility available for Odd hours (between 8 PM till 6 AM), for day time shuttle facility (Pick and drop) for nearest metro station as Noida city center and Vaishali.

Work Start Date

Immediate

Apply By

30/06/2019

Number of Positions

Noida : 50
Selection Process

Resume screening followed by telephonic interview and Face-to-Face
Attachments

Job Description Click to View

Subjective Questions

Q 1 Are you available to join the Jobs For Freshers Position on the specified date. If not please advise your availability ?

Q 2 Why do you want to apply for this Position?

Q 3 Which qualities make you an ideal candidate?

Q 4 Please tell us about your availability for the duration of the assignment?