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Job Description


Customer Relationship Officer  

Hinduja BPO

Jobs For Freshers

Paid-Fixed-Range- 16000 - 17000 Monthly


Marketing - Customer Service & Operations + 1

Listed On Apply By
- 30/06/2019
Work Start Duration
Immediate NA

Organisation Profile

Organisation Size

Large Corporate

HQ Location

Noida, India

  • Organisation Profile

    Hinduja BPO

    The Hinduja Group is a global conglomerate company headquartered in London, United Kingdom with a $ 25 Billion Turnover. With operations across 37 countries with 70,000 employees worldwide Hinduja Global Solutions part of Hinduja Group with an annual turnover of $450m conglomerate has 28 offices in India with employee strength of 30000 in INDIA. Delivery presence in USA, Canada, UK, Colombia, Jamaica, France, Germany, Netherlands, Italy, India and Philippines.

Position Profile

Position Type

Jobs For Freshers

Functional Area


Position Duration


Workplace Type

Work from Office

Time Commitment

Full Time

Work Hours

9 Hours per Day(s)

Location of Work

Noida (50)

  • Work Type

    Customer Service & Operations, Others

  • Position Summary

    Customer Service Executive plays a critical role in providing an interface between customers and the client/company. We are looking for candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability

  • Job Role


    - Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
    - Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
    - Follow up to ensure that appropriate actions were taken on customers' requests.
    - Refer unresolved customer grievances or special requests to designated departments for further investigation.

Position Rewards

  • Position Financial Rewards

    Paid-Fixed-Range 16000 - 17000 Monthly

    16k in hand to 17.5K in hand + Incentives (0-3000) + PF + Medical benefits

  • Additional Benefits

    Transport facility available for Odd hours (between 8 PM till 6 AM), for day time shuttle facility (Pick and drop) for nearest metro station as Noida city center and Vaishali.

Required Candidate Profile

  • Skill Requirement


  • Gender


  • Candidate Current Location

    Location & Neighbouring States

Important Information

Work Start Date


Apply By


  • Number of Positions

    Noida : 50

  • Selection Process

    Resume screening followed by telephonic interview and Face-to-Face

  • Attachments

    Job Description Click to View

Assessment Questions

  • Subjective Questions

    Q 1 Are you available to join the Jobs For Freshers Position on the specified date. If not please advise your availability ?

    Q 2 Why do you want to apply for this Position?

    Q 3 Which qualities make you an ideal candidate?

    Q 4 Please tell us about your availability for the duration of the assignment?