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Customer Relationship Analyst  (Open For All)

Cash Karo

Jobs For Freshers

25000 Rs Monthly

Gurugram

Marketing - Customer Service & Operations

Posted On Apply By
17/01/2019 28/02/2019
Position Starts Duration
After 18/01 NA
Apply Now

Organisation Profile

Industry

E - Commerce

Organisation Size

Start Up

  • Organisation Profile

    Founded by Swati & Rohan Bhargava in April 2013, CashKaro.com is India's Largest Cashback & Coupons site. We are backed by Mr. Ratan Tata & one of India's leading VC firms, Kalaari Capital. With over 2 million registered users, CashKaro is a one stop destination for savings across 1500+ ecommerce sites like Amazon.in, Flipkart, Paytm etc.

Position Profile

Position Type

Jobs For Freshers

Functional Area

Marketing

Position Duration

NA

Workplace Type

Work from Office

Time Commitment

Full Time

Work Hours

9 Hours per

Location of Work

Gurugram

  • Position Summary

    Part of the service team responsible for customer relationship management

  • Key Result Areas

    Our customers are the most important and we ensure a high level of service to them. We are looking for an experienced CRM professional to join our brilliant & fun team.
    Required:
    ? Experience of customer relationship management in your previous job.
    ? E-commerce experience preferable.
    ? Excellent written & spoken English.
    ? As of now we answer customer queries over email and call back on request. However we will be opening up the option of a chat soon & expect more calls also. Ideal candidate should be able & willing to respond to customers over email, chat and phone.
    ? Analytical thinking - our queries are not so simple and we only take intelligent people in our customer service team
    ? Knowledge of Excel is a plus.
    ? Great phone manner

Position Rewards

  • Position Financial Rewards

    Paid- Fixed

    25000 Monthly

    We are looking for candidates with impeccable communication skills. Please apply only if you are ready to join on an immediate basis.

  • Candidate will be entitled to

    Lunch Facility

    Gifts/Vouchers

    Letter of Recommendation (LOR)

    Certificate

Required Candidate Profile

  • Education Level

    Post Graduate Level

  • Preferred Courses

    B.B.A/ B.M.S, MBA/PGDM

  • Skill Requirement

    Communication

  • Gender

    Any

Important Information

Position Start Date

After 18/01

Application Deadline

28/02/2019

  • Number of Positions

    Gurugram : 4

  • Selection Process

    Telephonic round Assignment Face to Face (At our Office)

  • Attachments

    1- Job Description Click to View