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Job Description


Relationship Officer  

Aditya Birla Capital

Jobs For Freshers

Paid-Fixed-Range- 200000 - 250000 Annually


Sales - Field Sales & Operations

Listed On Apply By
30/10/2020 15/11/2020
Work Start Duration
Immediate NA
Apply Now

Organisation Profile



HQ Location

Delhi, India

  • Organisation Profile

    Aditya Birla Capital

Position Profile

Position Type

Jobs For Freshers

Functional Area


Position Duration


Workplace Type

Work from Office

Time Commitment

Full Time

Location of Work

Delhi/NCR (20)

  • Job Role

    Sales Planning & Operations


    ·         Work with Sales Manager (Direct) - ABHFL and plan sales operations for achieving targets (including cross-sell), considering competitive forces and local trends

    ·         Scan the local market and competitive offerings on a periodic basis to adapt sales efforts accordingly

    ·         Provide data for and compile periodic MIS reports for disbursements, NPAs, target achievement, etc.


    Customer Acquisition/ Engagement


    ·         Work on assigned and identified prospects list for client relationship origination and maintenance activities, interacting with ground-level client stakeholders

    ·         Understand and communicate understanding of product characteristics and benefits to end customers effectively in order   to enhance effectiveness of sales efforts

    ·         Attend to customer complaints effectively, escalating critical cases to Sales Manager (Direct) - ABHFL as required


    Operational Effectiveness


    ·         Execute operations efficiently across the Customer Lifecycle (Sourcing, Approval, Servicing, Collections)

    ·         Ensure adequate focus on different distribution channels, working with Manager for interfacing with senior stakeholders/ complex cases

    ·         Implement prescribed processes and best practices to enhance operational effectiveness, productivity and sales performance


    Self-Development & Internal Stakeholder Management


     Attend relevant technical and behavioral trainings/ seminars and work on self-development initiatives

    ·         Coordinate with internal stakeholders for smooth operations and alignment towards achievement of targets


    Portfolio & Risk Management


    ·         Work with the Risk, Operations and Sales Governance team members to ensure adherence to risk management and control mechanisms

    ·         Ensure compliant sales operations and sound risk management in day-to-day operations

    ·         Compile and ensure systematic, accurate MIS on NPAs and credit trends, providing inputs on factors impacting portfolio quality

Position Rewards

  • Position Financial Rewards

    Paid-Fixed-Range 200000 - 250000 Annually

Required Candidate Profile

  • Education Level

    Post Graduate Level (Degree Course(s), Diploma Course(s), Professional Qualification / Certification), Under Graduate/Post School (Degree Course(s))

  • Preferred Courses

    BBA, BCom, MBA

  • Skill Requirement
  • Gender


  • Candidate Current Location

    Location of Position Only

Important Information

Work Start Date


Apply By


  • Number of Positions

    Delhi/NCR : 20

  • Selection Process

    Face to Face interview at office location.

    Interview dates will be intimated to the candidates.

Assessment Questions

  • Subjective Questions

    Q 1 Are you available to join the Jobs For Freshers Position on the specified date. If not please advise your availability ?

  • Objective Questions

    Q 1Are you currently located in Delhi ?

    Q 2Are you open for a Sales job ?